Privacy Policy
We are committed to protecting your personal information and respecting your privacy.
This Privacy Policy outlines how we collect and store the information you provide through RivLuxora (the "website").
These principles will be upheld:
- To maintain transparency regarding how we process and collect your personal information:
We believe you should have the clarity to make informed decisions about how your personal data is used and processed. That's why we've created this website—to help you understand the various methods and procedures we employ to keep you informed about data usage and protection.
If we believe you need specific information, we'll provide it to you at the appropriate time.
We're happy to answer any questions you may have and provide clarifications regarding any legal limitations. Please reach out to us via email at info@rivluxora.com.
- Your personal data will be used solely for the purposes outlined in our privacy policy.
We may process your Personal Data for various purposes, including providing our website and Services, connecting you with third-party trading platforms, improving site functionality, protecting our rights and interests, maintaining and delivering services, meeting regulatory and legal requirements, and conducting administrative and business activities necessary for service delivery and use.
We also process your personal data to better understand your preferences and requirements.
- To leverage important tools that safeguard your rights regarding personal data:
To help you exercise your rights, we have dedicated resources in place. Contact us at any time to request access to your personal data. We can modify or delete your information, cease using it for specific or general purposes, transfer it to you or a third party, and accommodate your other requests as needed.
- Protect your personal information:
While we cannot guarantee absolute security of your personal data, we are committed to implementing industry-standard methods and techniques to protect your information at all times.
Our privacy and security policy is comprehensive and complete.
1. The Scope?
This policy outlines the types of personal data the company collects from individuals and describes how it processes, shares, secures, and manages such information.
This Policy governs information pertaining to an identified or identifiable natural person. An identifiable natural person is one who can be directly identified or whose identity can be determined through a combination of additional information that we possess or can access.
The Policy defines "processing" as any activity involving the use or collection of personal data, including its management, structuring, and storage.
Our services are intended for general audiences and are not designed for use by anyone under 18 years of age. We do not knowingly collect information from individuals younger than 18, nor do we permit such persons to use our services. Should we become aware of any information belonging to a minor, we will promptly delete it.
2. What personal information do we collect about you?
When you access our services and channels or visit our website, we collect personal data. We may request your personal information in certain circumstances, or we may gather it by analysing your use of our services and channels, or by receiving information from our third-party partners.
3. You are not required to share personal information with the company, and there are no consequences for declining to do so.
While you're not required to provide personal data, doing so in certain circumstances may be necessary for us to deliver our services or enable you to access the website fully. Without this information, we may not be able to offer you the complete experience.
4. What kind of personal data do we collect? When you visit our website, we gather the following personal information:
This includes information about your online activity log, traffic data (such as your IP address, access date and time, and language preferences), software crash logs, browser type, and device information. The information collected is non-personal in nature and cannot be used to identify you.
Personal data you provide to us: Any personal information you voluntarily share when you connect with a third-party online trading platform through our official website.
Personal information you share directly with third-party trading platforms to enable transactions: this includes your full name, address, contact number, and email address.
5. Legal basis and reasons for processing personal data
Your personal data is processed by the company in accordance with the purposes outlined in this section and the applicable legal basis for such processing.
The company can only process your personal data based on a valid legal foundation. The legal grounds that allow the company to process your personal data are as follows:
- You have consented to the processing of your personal data for one or more purposes. This applies when you submit personal information through the website so that we can transfer it to a third-party trading platform.
- The Company or a Third Party may need to process your information to meet legitimate business interests, such as improving our services or defending legal claims.
- Processing must comply with legal requirements.
Get in touch with us via email to learn more about the steps we take to protect your legitimate interests.
Below is a list of reasons and legal grounds on which we may use your personal information.
To share your personal information with third parties upon your request to access digital trading services
If you request it, we may share your personal information with third-party companies.
You have consented to the processing of your personal data for one or more purposes.
To address your requests, answer your questions, and resolve your concerns, we need to collect certain personal data. This allows us to assist you effectively with any enquiries you may have about our services.
We need to process personal data to support the legitimate interests of the company or a third party.
We process personal data to comply with applicable legal obligations and meet regulatory, administrative, and judicial requirements.
To comply with legal requirements, we need to process your information.
We may use your personal data to enhance our services, including analysing crash reports and malfunction data to improve your experience.
The company or a third party's legitimate interests require the processing of your data.
Preventing Fraud and Misuse of Our Services
To carry out and oversee activities that align with our service requirements, including back-office operations, business development initiatives, strategic planning, and compliance oversight.
We need to process personal data to serve the legitimate interests of our company or those of a third party.
To make informed decisions on various issues, we employ a range of analytical techniques, including statistical analysis methods.
We need to process personal data to serve the legitimate interests of the company or a third party.
We process personal data to protect our rights, interests, and assets, as well as those of third parties, in accordance with applicable laws, regulations, agreements, and our terms and policies. This enables us to establish and defend legal claims as needed.
The company or a third party may need to process personal data based on legitimate interests.
6. Sharing of Personal Data with Third Parties
The company may share your personal data with third-party service providers, including hosting and storage providers, for the purpose of delivering services to you. This may include IP address information and user experience analytics.
You can request that we share your personal data with third-party trading platforms. When you do so, we will transfer the personal data you've provided to us to those platforms. The use of your information by these platforms is governed by their respective privacy policies. Please note that your personal data may be shared with multiple trading platforms.
The Company may share personal data with related entities and business partners to access resources that help enhance and improve the products and services offered to customers.
The Company may disclose your personal data to regulatory authorities, local government bodies, or other official agencies if required to protect the rights or assets of third parties.
We may share your personal data with potential investors, buyers, or lenders to our company or group entities in connection with corporate transactions, including asset transfers, sales, mergers, restructuring, consolidation, or bankruptcy proceedings involving our company or any group business.
7. Third-Party Cookies and Services
We may use third-party services, including advertising partners and analytics providers, which may utilise cookies and similar technologies on our website.
Cookies are small text files stored on your device when you visit our website. We use them to understand your preferences and browsing habits, enhance your experience, remember your settings, and personalise the products and services we offer. Cookies also help us gather analytics and usage statistics to continuously improve our platform.
We use two main types of cookies to enhance your experience. Session cookies are temporarily stored on your device and automatically expire when you close your browser. Persistent cookies, on the other hand, remain on your device even after you close your browser. These help us recognise you as a returning visitor and allow you to seamlessly return to the website.
Types of cookies:
They may be used by us in accordance with their intended purpose:
Cookies are essential for optimal performance
These cookies are essential for enabling you to access the features you've requested and navigate our website. We use cookies to deliver the information, products, and services you've asked for.
These cookies are essential for your device to download and stream data. They enable you to navigate the website, access its features, and return to pages you've previously visited.
Cookies collect personal data, including your username and last login date, to verify that you remain logged into the site.
They are automatically cleared when you close your web browser.
Functionality cookies
Cookies help us recognise you on each visit to our site and allow us to save your preferences.
They remain valid until the expiry date and are retained even after you close your browser.
Cookies for performance
We use cookies to collect performance data, analyse website usage, and continuously improve your experience on our site.
Cookies store anonymous data that is not linked to any identifiable or identified individual.
These cookies are removed when you close your browser, while others remain valid indefinitely.
Cookies are blocked or removed
To manage or disable cookies, you'll need to adjust your browser settings. Below are links to guide you through the process for some of the most popular browsers.
- firefox
- Microsoft Edge
- Google Chrome
- safari
Please note that certain features or the entire website's functionality may not work as expected if this occurs.
ONLINE TRACKING NOTICE
The Company retains your personal data for as long as necessary to fulfil the purposes outlined in this policy, or for such longer periods as may be required by applicable laws, regulations, and official directives.
We'll share your information with third-party trading platforms for a period of 12 months. If you consent to this, we'll continue sharing your data for a further 12 months.
We regularly review the Personal Data we retain to ensure it is no longer required.
9. Transfer of Personal Information to Third Countries or International Organisations
Your personal information may be transferred to other countries or to international organisations. When your data is shared across borders, our company takes all necessary steps to safeguard your information and ensure you can exercise your rights and access effective legal remedies.
These protections and safeguards are available to all residents of the EEA (European Economic Area).
- Transfer to a third country or international organisation that the EU Commission has determined provides adequate protection for personal data transfers, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and Council of 27 April 2016 (the "GDPR").
- The transfer is made under a legally binding and enforceable agreement between public entities or authorities as per Article 46 (2) (a).
- The transfer was completed in accordance with the standard data protection clauses approved by the EU Commission under Article 46(2)(c) of the GDPR. You can review these clauses on the EU Commission's official website at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide detailed information about the security measures it implements to protect your personal data when transferred to third-party countries or international organisations. Please reach out to us at info@wealthwaydigital.uk for further details.
10. Security of Your Personal Data
We have implemented comprehensive organisational and technical measures to protect your personal data, including safeguards against accidental or unlawful destruction, loss, or alteration.
We cannot guarantee the absolute security of your personal data or warrant that it will be maintained without error. We are not liable for any indirect, incidental, or consequential damages arising from the use or disclosure of your personal data. This includes, but is not limited to, data disclosure resulting from transmission errors, unauthorised third-party access, or any other circumstances beyond our reasonable control.
In certain circumstances, such as legal requirements or obligations beyond our control, we may be required to disclose your personal data to third parties, including public authorities. In such situations, we cannot guarantee or be responsible for how third parties protect your personal information.
While we take extensive measures to protect your information, personal data transmitted over the Internet cannot be guaranteed as completely secure. The Company cannot ensure absolute security of any personal information you share with us online.
11. Hyperlinks to Third-Party Websites
The website contains links to third-party sites and applications that operate independently of our company. We do not oversee these external platforms and are not responsible for how they collect or process your personal data. This privacy policy does not apply to activities conducted through such third-party sites or applications.
Before accessing any third-party websites or applications we recommend, please review their privacy policies carefully. We also advise you to exercise caution when sharing your personal information with these platforms.
12. Updates to This Policy
This Policy may be updated at any time. We will notify you of any changes by posting the updated policy on our website. For significant modifications, we will also attempt to inform you through appropriate channels and publish an announcement on our website. Unless otherwise specified, amendments will take effect upon publication of the revised policy.
13. Your Rights Regarding Your Personal Information
You have the right to request verification of your personal data held by us, correct any inaccuracies, and request deletion of data we no longer require. You may also restrict the types of processing we apply to your personal information.
If you are a resident of the EEA, please visit this page:
You have the right to access and manage your personal data. To exercise these rights, please send an email to the address provided below.
Access rights
The Company can verify the accuracy of your personal data being processed. You are able to access your personal data at any time.
The Company can provide an electronic copy of your personal data currently being processed and may charge a reasonable fee for any additional copies requested. The data will be made available in electronic format upon your request.
The right to access personal data should not infringe upon the rights and freedoms of others. If a request would adversely affect another individual's rights or freedoms, the company may refuse to fulfill the request or provide only limited information in response.
Right to rectification
The Company is entitled to correct inaccurate personal data held about you. You have the right to request that any incomplete or inaccurate personal data concerning you be corrected, taking into account the purpose for which it is being processed.
Right to Erasure
You may request deletion of your personal data for the following reasons: (a) Your personal data is no longer needed for the purpose for which it was collected or processed; (b) You withdraw your consent and there is no other legal basis for processing; (c) You object at any time to the processing of your personal data based on legitimate interests pursued by us or a third party; (d) Your personal data is being processed unlawfully; or (e) We are legally obligated to delete your personal data to comply with applicable laws.
This right does not apply if the processing is necessary to (a) fulfil a legal obligation required under European Union or member state law, or (b) establish, exercise, or defend legal rights.
Processing restrictions
If you have concerns about the accuracy of your personal data, you can request the company to limit its processing.
If you request that your personal data be restricted, we may only retain it with your consent or to establish, exercise, or defend legal rights—either your own or those of another individual—or where there is a substantial public interest recognised by the European Union or a member state.
Right to Data Portability
If an automated system processes your data based on your consent or a contract you're party to, you have the legal right to review and access the personal information you've provided to the company.
You have the right to request that your personal data be transferred directly from our company to another controller, provided it is technically feasible. Exercising your right to data portability does not affect your right to erasure. Your right to transfer data does not prejudice the rights or freedoms of others.
Right to challenge
You have the right to object at any time to the processing of your personal data based on legitimate interests pursued by {site_name} or a third party. This right extends to profiling activities based on such legitimate interests. If we can demonstrate compelling legitimate grounds for processing your personal data, we may continue to do so unless you can show that your rights, freedoms, or interests outweigh these grounds, or unless the processing is necessary for establishing, exercising, or defending legal claims.
You have the right to opt out of direct marketing communications at any time and withdraw your consent for the processing of your personal data.
Right to Refuse Consent
You may withdraw your consent for us to process your personal data at any time. This will not affect the legality of any processing that was carried out based on your consent before withdrawal.
You have the right to file a complaint with your regulatory authority.
You have the right to lodge a complaint with the supervisory authority in your member state, which is responsible for protecting your fundamental rights in relation to personal data processing within the European Union.
The laws of the European Union and its Member States may restrict your rights regarding your personal data, as outlined in Section 13.
We will provide you with the requested information in accordance with your rights under section 13 of this agreement within one month of receiving your request. If necessary, this timeframe may be extended to up to two months, depending on the complexity and volume of requests. We will notify you of any extension and the reasons for it within one month of receiving your request.
As per section 13 of the law, we will provide the information you request at no charge. However, if your request is unjustified, excessive, or repetitive in nature, we may impose a reasonable fee to cover our administrative costs. In such cases, we also reserve the right to decline your request.
If we have any doubts about the identity of the person making the request, the company may ask for additional information to verify your details.